SHIPPING & RETURNS  

SHIPPING POLICY

Shipping.

Your order will normally be dispatched via the Royal Mail within 1-3 working days after payment has cleared. We always confirm via email that your item has been shipped.

We offer Free Shipping for the UK mainland only. For UK Highlands and Islands, There will be a small shipping fee.

 

Europe Shipping and to other parts of the world is available, please e-mail and ask for a shipping price on any item.

 

UK items needed in a hurry, if the item is in stock, can be sent by First Class Recorded, or by Guaranteed Next Day Delivery. There will be a charge for these services, please email and ask first. 

Please note, Saturdays, Sundays and Bank Holidays are not classed as working days.

RETURN & EXCHANGE POLICY

Returns.

We are always happy to accept returns. If any item isn't quite right for you for whatever reason, you can return it within 30 days for a full refund, or a replacement, as long as it is still in it's new, resalable condition with original packaging and with labels still attached.  You will have to fund the cost of return postage though. We suggest to send any item back to us as tracked mail, so you can be sure it reaches us safely.  If any item you receive is damaged or faulty, in those instances we will pay the return postage.

 

If you need to return an item, please remember to include your name and address with the package, and a note to let us know why it is being returned.